Returns Policy

We hope you love your OOFOS but if for any reason you’re not entirely satisfied, it’s super simple to return them with our 30 day returns policy. To be eligible for a return, your item must be unused and in the same condition that you received it. The product tag must be still attached to the product so only remove this once you are certain about your purchase.

To asses both fit and comfort you should only try your OOFOS on inside the house on carpet and not on hard surfaces or outside. This is essential, as we will only accept the return of footwear in as-new condition. 

To return your product, please request an RA number by sending an email to sales@oofos.com.au and indicate the reason for your return. Please also include some images of your footwear for us to view. 

You will then receive an email reply with instructions on the return.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and whether it has been approved or rejected for your refund. 

• Gift cards are non-returnable