FREE SHIPPING AUSTRALIA WIDE FOR ORDERS OVER $100

Returns Policy

We hope you love your OOFOS but if for any reason you’re not entirely satisfied, it’s super simple to return them with our 30 day returns policy. To be eligible for a return, your item must be unused and in the same condition that you received it. The product tag must be still attached to the product so only remove this once you are certain about your purchase.

To asses both fit and comfort you should only try your OOFOS on inside the house on carpet and not on hard surfaces or outside. This is essential, as we will only accept the return of footwear in as-new condition. 

To return your product, please request an RA number by sending an email to sales@oofos.com.au and indicate the reason for your return. Please also include some images of your footwear for us to view.

Note our office hours are Monday - Friday, so please allow time for our team to reply via email with instructions for your return.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and whether it has been approved or rejected for your refund. 

  • Gift cards are non-returnable 

Warranty 

Every pair of OOFOS is under warranty for 6 months from the date of purchase. If it turns out there is a defect in your OOFOS, we will replace them with a new pair. All items returned to OOFOS that have passed the 6 month date of purchase will be evaluated on a case-by-case basis.

OOFOS products must be returned to the place of retail purchase for warranty assessment. 

 

 

Size Guide

Men

Women

With the exception of our OOlala, all OOFOS come in a medium unisex width. However, there are specific styles that we suggest for people that tend to have wider or narrow feet.

Note: All sizes displayed on oofos.com.au are in US Sizes.

Foot Length US M UK M US W UK W EU
222mm 2 1 4 2 35
228mm 3 2 5 3 36
235mm 4 3 6 4 37
241mm 5 4 7 5 38
248mm 6 5 8 6 39
254mm 7 6 9 7 40
260mm 8 7 10 8 41
267mm 9 8 11 9 42
273mm 10 9 12 10 43
279mm 11 10 13 11 44
286mm 12 11 14 12 45
292mm 13 12 15 13 46
302mm 14 13 16 14 47